Staff Product Designer focused on shaping product strategy and partnering with product leadership.

Redesigning inquiry flows to increase conversion and reduce friction for graduate program searches

Creating Jeanie, an AI assistant that reimagines how banks communicate with customers through conversational design and natural language understanding

Streamlining digital account opening while detecting fraud, increasing funding rates by 10% and reducing fraudulent accounts by 75%

Creating conversation guides and decision frameworks to help couples navigate financial planning together

Improving recipe discovery and product recommendations through user research to drive home cooking and seasonal product sales